About Us
Pallas Care believes that everyone deserves to be treated with respect, sensitivity, and to feel safe while maintaining independence. Whether you are temporarily recovering from an illness or injury or require more long-term services, Pallas Care will put together a customized care plan to suit your needs. We're here for a long-term relationship with you, not a transaction.
Our Personal Care Attendants provide the highest level of care because we treat them like the professionals they are, investing in their development and wellness. We recruit, train, and retain the best talent in the home care industry.
Licensed by the State of California
HCO #194700952
Our Mission
We provide tailored in-home care services that help our clients maintain their independence and age with dignity.
Our Philosophy
We’re focused on providing you with the best care experience possible. That means we’re responding to your needs, not offering a one-size-fits-all service. This requires us to be nimble, adapting rapidly to changing conditions. We’re constantly asking, “how can we do better?”
Our Services
Domestic Help
Housekeeping, Meal Preparation, Pet Care, and more…
Personal Assistance
Organizing, Scheduling, Transportation, and more…
Personal Care
Bathing, Grooming, Toileting, and more…
Companionship
Conversation, entertainment, games & crafts, and more…
For more information on services and to request a quote, email hello@pallas.care to set up your free initial client consultation
Why hire an Agency like Pallas Care
versus an Independent Caregiver?
For Your Peace of Mind!
Safety: We employ state Registered Home Care Aides who have passed background checks
Screening: Pallas Care hires people we would trust with our own families
Training: We invest in our personal care attendants' personal and professional growth and development
Risk Protection: Pallas Care is fully licensed, bonded and insured
Compliance: Our legal team ensures we are compliant with all federal, state and local labor laws
Discretion: Pallas Care provides discrete and confidential service for high net worth individuals
Service: We assign you a concierge to help you access our services and to quickly answer questions
Care for the
LGBTQ+ Community
As a SAGECare certified organization, and Lesbian-owned and operated business, Pallas Care specializes in caring for members of the LGBTQ+ community. You can rest assured that your orientation and individuality will be respected and celebrated by all our team members.
SAGECare is a division of SAGE, the country’s oldest and largest non-profit organization dedicated to improving the lives of LGBTQ+ older adults. SAGECare provides LGBTQ+ competency training and consulting on LGBTQ+ aging issues to service providers. Pallas Care has earned a Platinum credential, the highest level available.
Training for Quality Care
We partner with CareAcademy to train our Personal Care Attendants to provide quality care
Pallas Care empowers our Personal Care Attendants through training so that they are confident in their ability to provide quality care to our clients
Our well trained Personal Care Attendants feel satisfied and supported so that they perform better in our clients' homes
Our Personal Care Attendants understand how to communicate and interact with our clients, truly engaging with those in their care to drive better outcomes
Questions
Where are your services available?
We serve clients living within Los Angeles County. Our offices are located in Pasadena, California.
How much do you charge?
Our prices vary based on the level of care required and the experience of the assigned caregiver. Email us to schedule your free initial client consultation, which includes a quote.
What forms of payment do you accept?
We accept self-paying clients and Long-Term Care Insurance only at this time.
How do I sign up/learn more?
We offer a free initial consultation for new clients, to better understand your needs and explain our services. Simply email us to book your session.
Stay Connected With Our Family Room Portal
Pallas Care's Family Room portal lets you
monitor your loved one’s care online
Pallas Care understands how stressful it can be to have a loved one that needs help living independently. We help by giving you real-time visibility to their care with our online Family Room portal from our technology partner WellSky.
With Family Room you can access care records online from anywhere on any device. You and other family members can use the shared calendar to coordinate between yourselves and to track Personal Care Attendant visits. You can also review invoices and make payments.
About Jennifer
our CEO
Jennifer has been working within nonprofit organizations serving the LGBTQ+ community since 2015. She was inspired to found Pallas Care after witnessing firsthand the many challenges that LGBTQ+ seniors face, and the lack of culturally competent services to meet their needs.
Jennifer graduated from USC's Marshall School of Business in May 2023 with a Master's degree in Social Entrepreneurship. Rich and Jen met in class and realized they shared the same passion for helping people age with dignity.
She is the treasurer of the board for the OUTWORDS Archive, a nonprofit dedicated to capturing, preserving, and sharing the stories of LGBTQIA2S+ elders nationwide.
About Rich
our Executive Director
Rich was inspired to start a different kind of home care agency by his parents' experience of aging at home. His work experience and education in human-centered design led him to believe there has to be a better way of supporting older adults' independence in their homes.
Rich graduated from USC's Marshall School of Business in May 2023 with an MS in Social Entrepreneurship (MSSE). He obtained an MS in Integrated Design, Business and Technology from USC's Iovine and Young Academy in 2020.
Originally from England, Rich now lives in Pasadena.